PRISM Innovations - SMARTnet Experts

Discovery of excess coverage results in down payment for new multi-year contract.

This customer has enjoyed a partnership with PRISM for four years. As we began our partnership, PRISM captured a significant dollar credit as the customer was unknowingly paying for a premium SMARTnet service level which was excessive considering they had built-in network redundancy. PRISM orchestrated a multi-year SMARTnet agreement using these credits as a significant down payment. They utilize PRISM's inside support team to assist in managing add, moves, changes and the tracking of ongoing credits.


Services PRISM Value PRISM Process Maintenance Coverage Products Optional Services Success Case Studies Customer Quotes Cisco Quotes FAQs	Discovery of excess coverage results in down payment for new multi-year contract. Company Size: National Company Type: Office Supply Distributor This customer has enjoyed a partnership with PRISM for four years. As we began our partnership, PRISM captured a significant dollar credit as the customer was unknowingly paying for a premium SMARTnet service level which was excessive considering they had built-in network redundancy. PRISM orchestrated a multi-year SMARTnet agreement using these credits as a significant down payment. They utilize PRISM's inside support team to assist in managing add, moves, changes and the tracking of ongoing credits. More Stories
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