Q. Can I purchase SMARTnet services for a Cisco asset that hasn't been covered by a Cisco service contract?

A. Yes, but you must be using the current version of software. If the software is one or more releases old, you must first purchase the current release before you can purchase SMARTnet services for the asset. Also, you must have the product inspected by Cisco to ensure that all components and software are Cisco approved.

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